Contact

We’re here to help.

Questions about a booking, a payment or travelling with us? Reach the ShareARide team directly.

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When to reach us

For anything about today’s travel, call — it’s the fastest way to reach us. For refunds, claims and feedback, email is best so we have the details in writing.

Have your booking reference ready — it starts with TB-.

Emergency on the road?

Tell the driver or conductor straight away, or use the SOS button in the ShareARide app.